Dubai is the first government in the world to turn 100% paperless, says Crown Prince

Dubai has become the world’s first paperless government, announced Emirate’s Crown Prince Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum.

The emirate has achieved the objectives of the ‘Dubai Paperless Strategy’, which was launched in 2018, added Sheikh Hamdan. Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, has announced, pointing at savings of 1.3 billion Dirham (USD 350 million) and 14-million-man hours.

All internal, external transactions and procedures in the Government of Dubai are now 100 per cent digital and managed from a comprehensive digital government services platform.

“The achievement of this target marks the beginning of a new stage in Dubai’s journey to digitise life in all its aspects – a journey rooted in innovation, creativity, and a focus on the future,” said Sheikh Hamdan in a statement on Saturday.

“This accomplishment also reinforces Dubai’s status as a world-leading digital capital and its status as a role model in designing government operations and services that enhance customer happiness,” he said.

The Dubai Paperless Strategy was implemented in five consecutive phases. In each phase, a different group of Dubai Government entities were turned paperless. At the end, the strategy was fully implemented in all 45 government entities in the emirate. These entities offer more than 1,800 digital services and over 10,500 key transactions.